

I have written a post that explains step by step how to completely rid your PC of malware without having to re-install Windows. Rick’s answer: Kim, first of all you do not need to buy a new laptop just to rid the one you already have of viruses. If you think I can just do the reset can you tell me how do to it?

Is that true or do you think I should just break down and buy a new laptop? I’ve heard that resetting Windows 10 will remove all the viruses from the system. It appears that it’s infected with viruses because it acts weird all the time and it runs really slow.Īlso, my Norton software keeps finding two viruses that it can’t remove and I don’t know what to do next.

Question from Kim Y.: I have a 2 year old Acer laptop that’s running Windows 10.
